ONLINE EXCHANGE AND SHIPPING POLICY
Effective January 31, 2025, items purchased on michelledelrio.com are eligible for exchange or store credit only within 7 days of delivery. As a small brand with limited inventory, we can only offer exchanges for the same item. Returns are not accepted.
Sale items are final sale. Unless otherwise stated on the product listing, items purchased during a promotion or sale are not final sale and may be returned for exchange or store credit. Please note that we cannot offer price adjustments for purchases made before or after the promotional period.
Customers are responsible for all return shipping costs. Original and additional shipping fees are non-refundable, and duties and taxes on international orders cannot be reimbursed. Buyers are responsible for covering all shipping costs, both within the EU and internationally.
We ship every Friday before 3:00 PM GMT. Orders placed after 3:00 PM GMT, on weekends, or during holidays will be processed and shipped on the next available shipping day—unless UPS Express is selected at checkout.
PRE-ORDER / MADE-TO-ORDER POLICY
Please be aware that all pre-orders are non-refundable and cannot be modified once submitted. This includes changes to size or color. We strongly recommend reviewing our Terms and Conditions thoroughly before finalizing your purchase. By completing a pre-order, you agree to our Terms, as well as our overall Terms, Conditions, and Shipping Policies. You will receive a tracking number once your order is ready to be shipped.
GARMENT CARE
We always suggest to dry clean, or hand wash with cold water and air dry.
PRESS OR OTHER INQUIRES
Please email info@michelledelrio.com
STOCKISTS
Nonna, LA
The Menu, Antwerp
Hibi, Osaka
Shop Amomento, Seoul
ONLINE EXCHANGE AND SHIPPING POLICY
Effective January 31, 2025, items purchased on michelledelrio.com are eligible for exchange or store credit only within 7 days of delivery. As a small brand with limited inventory, we can only offer exchanges for the same item. Returns are not accepted.
Sale items are final sale. Unless otherwise stated on the product listing, items purchased during a promotion or sale are not final sale and may be returned for exchange or store credit. Please note that we cannot offer price adjustments for purchases made before or after the promotional period.
Customers are responsible for all return shipping costs. Original and additional shipping fees are non-refundable, and duties and taxes on international orders cannot be reimbursed. Buyers are responsible for covering all shipping costs, both within the EU and internationally.
We ship every Friday before 3:00 PM GMT. Orders placed after 3:00 PM GMT, on weekends, or during holidays will be processed and shipped on the next available shipping day—unless UPS Express is selected at checkout.
PRE-ORDER / MADE-TO-ORDER POLICY
Please be aware that all pre-orders are non-refundable and cannot be modified once submitted. This includes changes to size or color. We strongly recommend reviewing our Terms and Conditions thoroughly before finalizing your purchase. By completing a pre-order, you agree to our Terms, as well as our overall Terms, Conditions, and Shipping Policies. You will receive a tracking number once your order is ready to be shipped.
GARMENT CARE
We always suggest to dry clean, or hand wash with cold water and air dry.
PRESS OR OTHER INQUIRES
Please email info@michelledelrio.com
STOCKISTS
Nonna, LA
The Menu, Antwerp
Hibi, Osaka
Shop Amomento, Seoul